Custom and personalised orders
All the products that we currently sell are available to buy now in our shop.
Unfortunately the full sized Fairy Sculptures aren’t available through the shop! My father Robin Wight who actually creates the full size sculptures only has his spare time to make them. When one ever is for sale we will announce it through social media.
How do I contact you?
Just drop me an email at:
shop@fantasywire.co.uk
What is a KIT?
A KIT give you the chance to MAKE your OWN wire sculpture. It contains everything you need to have a go at making your own 8 inch wire fairy sculpture.
The starter kits contain:
- A preformed skeleton – so you don’t have to work out all the dimensions of limbs etc
- 3 types of wire – thick for building out the figure, thin for adding skin and detail and finally some thin springy wire for making wings. It contains more than enough wire so you don’t have to worry about running out
- Pliers – for bending and cutting the wire
- Detailed instructions – Taking you through each stage or the wire fairy sculpting process stage by stage.
The resulting fairy figures stand about 8 inches high.
Shipping Information
Processing Time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
How Long Will It Take To Get My Package?
Payment and Returns
Payment options
Returns & exchanges
- I gladly accept returns and exchanges
- Contact me within: 14 days of delivery
- Ship items back within: 30 days of delivery
I don’t accept cancellations
But please contact me if you have any problems with your order.
Shipping & Returns
Shipping
We aim to process and dispatch all orders as quickly as possible. Dispatch times may vary depending on the item ordered and whether it is in stock or made to order.
Once your order has been dispatched, you will receive a confirmation email with tracking details where applicable.
Please note that delivery times provided by couriers are estimates and may be affected by factors outside of our control.
International Orders & Import Duties
For international orders, including those shipped to the United States, your order may be subject to import duties, taxes, and customs charges once it arrives in the destination country.
These charges are set by the destination country’s customs authorities and are the responsibility of the customer. We have no control over these charges and cannot advise on their cost.
By placing an international order, you acknowledge and agree to pay any applicable import duties or taxes required to receive your goods.
Refused Deliveries
If an order is refused by the recipient or returned to us due to unpaid import duties, taxes, or customs charges, the following will apply:
We will refund the item price only
Original shipping costs are non-refundable
Any return shipping, customs, or handling fees charged to us will be deducted from the refund
Refunds will be processed once the item has been received back and inspected.
Returns (UK & International)
If you wish to return an item, please contact us first to arrange the return.
Items must be returned unused and in their original condition
Return postage costs are the responsibility of the customer unless the item is faulty
We recommend using a tracked service, as we cannot be responsible for items lost in transit
Once the return has been received and approved, a refund will be issued for the item price.
Faulty or Damaged Items
If your item arrives faulty or damaged, please contact us within 48 hours of delivery, including photographs of the issue where possible. We will work with you to resolve the matter promptly.
Refunds
Refunds are processed back to the original payment method and may take several working days to appear, depending on your payment provider.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.